Your Rights to Privacy
Lockwood & Ward complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)("Amendment Act") and has adopted a set of privacy principles in its policy which is consistent with the National Privacy Principles as amended in September 2001 ("NPPs"), which regulates, among other things, the collection, storage, quality, use and disclosure of personal information.
What Browser Information We Collect
When you visit our website, we automatically record information that identifies:
- the address of your server;
- the date and time of your visit to the site;
- the pages accessed and documents downloaded;
- the previous site visited;
- the type of browser and operating system you use;
- the IP (Internet Protocol) address of your machine; and
- your top-level domain name (for example .com, .gov, .au, .uk etc.).
This information is used to help improve the Lockwood & Ward website by understanding how it is used.
What Personal Information We Collect
When submitting information on our sites for the purposes of an enquiry, application, feedback or registration we will collect details such as your name, e-mail address, phone number and some details of your personal interests and needs. Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory Information Requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed. Other types of information, such as your age and gender, are collected to help us profile who is using the services and what their interests are. Information of this type is optional: you only need to fill it in if you wish to do so.
When You Email Us
- we will record your e-mail address;
- we will only use your e-mail address for the purpose for which you provided it;
- it will not be added to a mailing list unless you have specifically requested this;
- we will not use your e-mail address for any other purposes; and
- we will not disclose it without your consent.
Can You Change Your Personal Information?
The Privacy Act allows individuals to access and alter records containing their personal information. The Freedom of Information Act 1989 (NSW), also sets out the process by which you can access, change or annotate records held by agencies, which contain your personal information.
When you provide information to us via the internet, we rely on the accuracy of that information.
Security of Your Personal Information
Lockwood & Ward will only use your personal information (including e-mail address) for the purpose for which you have supplied it, as outlined above. Your personal information will not be released unless the law permits it or your permission is given. We provide a secure environment and a reliable system but you should be aware that there may be inherent risks associated with the transmission of information via the internet.
All personal information is stored and archived in accordance with the State Records Act 1999 (NSW). Lockwood & Ward is not responsible for the privacy policies or practices of third party sites linked to our site.
From time to time Lockwood & Ward may use software to analyse usage statistics on our website. This analysis is performed using anonymous data collected from the Lockwood & Ward website. No personally identifiable information is collected and we cannot link this anonymous statistical data to any personal information you may have volunteered to Lockwood & Ward for any purpose.
We welcome feedback about this Privacy Statement and our website. If you have any comments please fill out and submit the Feedback Form on Contact Us page.
Policy Review and Update
Privacy Commissioner Contact
Office of the Privacy Commissioner
GPO Box 5218
Sydney NSW 2001